Video on Demand Terms and Conditions

Welcome to TRBSE On Demand. ( This website (the “Site”) is managed by TRBS Enterprises Limited (TRBSE) . We are a registered company, with company number 08010174. Registered address: 46 Floral Street, Covent Garden, London, WC2E 9DA.

A customer is any person given access to the Site in accordance with these Terms and Conditions. Any reference to “you”, “your” means you, a Customer.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE SITE. These Terms and Conditions govern your access to and use of the Site and constitute an agreement between you and TRBSE.. By entering the Site you accept these Terms and Conditions and agree to be legally bound by them. These Terms and Conditions are subject to change at any time, and it is your responsibility to check these Terms and Conditions regularly in case there are any changes. Continuing to use the Site after a change has been made constitutes your acceptance of the changes.

This Site is available for customers who are 18 years of age or older, or younger users aged 13 and over only with the consent of a parent or guardian. By using this site, You represent and warrant that You are of legal age to form a binding contract with TRBBE and meet all of the foregoing eligibility requirements. In the case of younger users aged 13 or over, You may use the Site or Services only with the consent of a parent or guardian and provided that Your parent or guardian has purchased content on Your behalf prior to You accessing the Services. If You do not meet all of these requirements, You must not access or use the Site or Service.
If You are a parent or guardian your child permission to use this Site through your account, you agree and understand that you are responsible for monitoring and supervising your child’s usage. If you believe your child is using your account and does not have your permission, please contact us immediately so that we can disable access.

Customer accounts

In order to register with the Site you are required to complete an order. Your account will then be automatically created.
You agree to provide, maintain and update true, accurate, current and complete information about yourself as prompted by TRBSE’TRBSEs registration process. You shall not impersonate any person or entity or misrepresent your identity or affiliation with any person or entity, including using another person’s username, password or other account information or another person’s name. You acknowledge and agree that TRBSE may take steps to verify the accuracy of the information you provide.

You must maintain the confidentiality of your username, password and your account and are responsible for doing so and for all activities that occur under your account. You must notify us immediately upon learning that someone else may be using Your account without Your permission (or if You suspect any other breach of security) by contacting us at [email protected]
TRBSE may suspend and/or terminate (either in whole or in part) your use of any user name, password or this Site immediately for otherwise failing to comply with these Terms and Conditions, for infringing copyright or for any other reason whatsoever.


You agree that TRBSE, in its sole discretion, may suspend or terminate Your account (or any part thereof) or use of the Service, for any reason, including, without limitation if TRBSE believes that You have violated or acted inconsistently with the letter or spirit of these Terms. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of Your use of Service, may be referred to appropriate law enforcement authorities. TRBSE TRBSEmay also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of Your access to the Service under any provision of these Terms may be effected without prior notice, and acknowledge and agree that TRBSE may immediately deactivate or delete Your account and all related information and/or bar any further access to the Service. Further, You agree that TRBSE will not be liable to You or any third party for any termination of Your access to the Service. Refunds are not available for accounts which have violated these Terms; violations are determined at TRBSE’s sole discretion.

Intellectual property rights & ownership of content

All rights, including copyright and database rights, in this site and its contents (including but not limited to all text, images, software, illustrations, artwork, high resolution photography, video clips and audio clips) are owned by or licensed to TRBSE, or otherwise used by TRBSE as permitted by applicable law.

The Site and Service contains content owned or licensed by TRBSE. The content is protected by copyright, trademark, performance rights, moral rights and other laws, and, as between You and TRBSE, TRBSE owns and retains all rights in the content and the Service.

We grant You an unlimited, non-exclusive, non-transferable licence to access and view the content for which You have paid all required fees, solely for Your personal, non-commercial purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with the content or feature of our Services. All other uses are expressly prohibited.

Payments and refunds

Payment methods: We use, a third-party service provider to process the payments, or other providers from time to time. You agree to the terms and conditions for use of those providers and understand that they would be solely responsible for the security, privacy, and processing of those transactions. Your payment will be taken by us immediately – this is not a recurring payment. If You provide a payment method that results in overdraft, chargeback, or other fee from Your bank, You alone are responsible for that fee.

Refunds: Payments are non-refundable and there shall be no refunds.
If there is a problem with your product please contacts us at [email protected]

Certain links, including hypertext links, in our site will take you outside our site. These links are provided for your convenience and inclusion of any link does not imply endorsement or approval by The Royal Ballet School of the linked site, its operator or its content. The Royal Ballet School does not claim any responsibility for any external websites to which it may link.

Health warning

Health warning: When participating in any exercise or fitness course, there is the possibility of physical injury. If you engage in this exercise or fitness course, you agree that you do so at your own risk, are voluntarily participating in these activities, assume all risk of injury to yourself, and agree to release and discharge TRBSE from any and all claims or causes of action, known or unknown, arising out of TRBSE’s negligence. For those participating, you are agreeing to accept all parts of this disclaimer. If you feel unable to agree to this disclaimer, please do not participate in these online lessons.

You should consult your physician or other health care practitioner before participating in any dance or exercise programme and any parent or guardian signing up for a child must do this on their behalfNothing stated herein is intended to be, and must not be taken to be, the practice of medicine or medical advice. You should not use the content or carry out the activities performed or described in any manner if you have a history of heart disease, high blood pressure, high cholesterol, have experienced chest pains while exercising, are currently pregnant, or have been advised by a doctor to avoid the type of activities described or shown on the Site. By participating in any classes there is a risk of personal injury and you expressly assume all risks and responsibility for any such injury or accident.

Medical Disclaimer. In using the Services, You affirm on your own behalf or on behalf of a child if you are a parent or guardian that either (A) all of the following statements are true: (i) no physician has ever informed you that you have a heart condition or that you should only do physical activities recommended by a physician; (ii) you have never felt chest pain when engaging in physical activity; (iii) you have not experienced chest pain when not engaged in physical activity at any time within the past month; (iv) you have never lost your balance because of dizziness and you have never lost consciousness; (v) you do not have a bone or joint problem that could be made worse by a change in your physical activity; (vi) your physician is not currently prescribing drugs for your blood pressure or heart condition; (vii) you do not have a history of high blood pressure, and no one in your immediate family has a history of high blood pressure or heart problems; and (viii) you do not know of any other reason you should not exercise; or (B) your physician has specifically approved of your use of the Services. If applicable, you further affirm that (1) you are not pregnant, breastfeeding or lactating; or (2) your physician has specifically approved your use of the Services. TRBSE reserves the right to refuse or withdraw your content if we determine that you have certain medical conditions or that the representations set forth above are untrue in any respect.

Exercise environment. We strongly recommend that you (i) risk assess the environment that you will be performing the activity in and make sure it is clear of hazards and obstacles, (ii) have enough room to participate in the activity without any obvious risk of injury to yourself, to others or risk of any damage to surrounding property, (iii) choose appropriate clothing, footwear and equipment for the activity you are taking part in. TRBSE does not accept any responsibility or liability for any loss, damage or injury caused by your failure to properly assess your environment, clothing, footwear or equipment.

Parental responsibility. If your child/children are participating, you will take full responsibility for their safety as their parent/guardian.
Disclaimer of warranty. Your use of the Site is entirely at your own risk. the information, materials, content and services provided on or through the Site are provided on an “as is” basis. TRBSE make no representations or warranties of any kind including warranties of suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the services or content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. TRBSE make no warranty that you will obtain specific results from use of the services.

Privacy policy

Please see the “Privacy Policy” on the website of Royal Ballet School for more details, which can be found at (as updated from time to time). The “Privacy Policy” is incorporated into these Terms and Conditions.

Website cookies

This Site uses cookies to help us provide you with the best user experience. You can find out more about our cookie policy and how to update your settings here, otherwise we will assume you are happy to receive them.

Compatible Browsers and Operating Systems

TRBSE On Demand platform can be viewed across modern web browsers.
Please make sure to check that the internet browser on your device can support streaming of video.

Web Browsers

We recommend the following browsers when trying to watch or browse content:

Please note that Internet Explorer is not supported as the browser has been superseded by the new Microsoft Edge browser which is the default browser on Windows 10.

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